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Provider information and services
Prisma Express
About
Prisma Express is a bus operator based in Kuala Lumpur, Malaysia, offering services to various destinations within Peninsular Malaysia. The company provides bus services from Kuala Lumpur to Johor and northern regions of Peninsular Malaysia. The bus services are available at three terminals in the Klang Valley area which are Shah Alam, Hentian Duta and Terminal Bersepadu Selatan (TBS). Prisma Express has built a strong presence in the northern states such as Kedah, Penang and Perlis, offering frequent trips to and from Kuala Lumpur. The buses are equipped with comfortable amenities, including ample legroom space, reclining seats, fully air-conditioned coaches, and a designated luggage compartment.
Luggage & cancellation policy
Luggage included
One piece of luggage included.
Luggage storage
Luggage is stored in the undercarriage compartment.
Cancellation Policy
Cancellation policies vary by ticket type.
Refund
Full refund is provided if the bus service is canceled by the operator.
Pregnant on board
Pregnant passengers are allowed to travel without restrictions.
Unaccompagned minor
Minors must be accompanied by an adult.
Amenities on board the bus
Toilets
Prisma Express FAQs
Everything you need to know to travel with Prisma Express: amenities, cancellation policy, luggage allowance and more
Prisma Express buses are not accessible for passengers with reduced mobility.
Prisma Express buses typically offer both air conditioning and heating to ensure passenger comfort.
Bicycles are not allowed onboard buses operated by Prisma Express.
Prisma Express requires children to have their own tickets, and they offer discounts for children's tickets.
Prisma Express does not allow pets on their transportation services.
Prisma Express does not offer WiFi on their services.
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