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Provider information and services
JR West
About
West Japan Railway Company (JR West) is a leading railway operator in Japan, headquartered in Osaka. Established on April 1, 1987, following the privatization of Japanese National Railways, JR West manages an extensive network covering 5,008.7 kilometers, including the Sanyō Shinkansen line, which accounts for approximately 40% of its passenger revenues. The company also offers bus and ferry services and engages in real estate and retail businesses. With a workforce of over 45,000 employees, JR West serves a population of approximately 43.1 million people across 18 prefectures in western Japan.
Luggage & cancellation policy
Luggage included
Up to two portable items totaling no more than 250 cm in dimensions and weighing no more than 30 kg are allowed.
Additional luggage
Additional luggage beyond the standard allowance is not permitted.
Luggage storage
Designated areas are available for storing luggage on trains.
Cancellation Policy
Changes and refunds are not possible after the scheduled departure time of the first designated train.
Amenities on board the train
Wifi
Food sold onboard
Food and beverage waste should be discarded in receptacles provided in the station or on the train.
Seat reservation
Seat reservations can be made at no additional cost at ticket offices; online reservations may incur fees.
Toilets
USB plugs
Accessibility
JR West strives to maintain accessibility features and offers support to patrons with disabilities.
Bikes
Bicycles for cycling or sports competitions must be dismantled and carried in a dedicated bag.
Pets
Pets must be transported in a case that holds their entire body; fees apply for small animals.
Popular Routes
JR West train tickets
Select the route
Showing the fastest and cheapest results for 28 Jun
- JR West6:32 AM0h32Osaka7:04 AMKyoto8 S$1One-way0 changes
- JR West2:04 PM0h28Osaka2:32 PMKyoto8 S$1One-way0 changes
- JR West11:02 AM0h30Osaka11:32 AMKyoto8 S$1One-way0 changes
Popular JR West routes
Osaka to Hiroshima train
from 56 S$
Direct trains available
1h21 average duration
108trains per day
Served by
- JR Central
- JR West
Kanazawa to Kyoto train
from 38 S$
Direct trains available
1h44 average duration
41trains per day
Served by
- JR West
Osaka to Tokyo train
from 81 S$
Direct trains available
2h21 average duration
159trains per day
Served by
- JR West
- Willer Express
- JR Central
- peach aviation
Kyoto to Osaka train
from 8 S$
Direct trains available
0h13 average duration
110trains per day
Served by
- JR West
- JR Central
Hiroshima to Kyoto train
from 60 S$
Direct trains available
1h35 average duration
41trains per day
Served by
- JR Central
- JR West
Hiroshima to Tokyo train
from 104 S$
Direct trains available
3h43 average duration
40trains per day
Served by
- JR West
Osaka to Kyoto train
from 8 S$
Direct trains available
0h28 average duration
120trains per day
Served by
- JR Central
- JR West
Kanazawa to Tokyo train
from 83 S$
Direct trains available
2h29 average duration
20trains per day
Served by
- JR West
- JR East
Hiroshima to Osaka train
from 56 S$
Direct trains available
1h21 average duration
103trains per day
Served by
- JR West
- JR Central
Kyoto to Kanazawa train
from 31 S$
Direct trains available
1h45 average duration
39trains per day
Served by
- JR West
station information and facilities
Most popular JR West train stations
Amenities at train station
Wifi
Parking
Dining
ATM
Taxis
Accessibility
WC
Ticket Officeinformation
Ticket Office Hours
- 06:00–23:00
Distance to city center
3 km
Car connection
trueWifi
- Free Wi-Fi is available in the JR areas of the station
Parking
- Parking facilities are available near the station, including a large parking area on the Hachijo side
Dining
- A wide variety of dining options are available, including The Cube Gourmet Street on the 11th floor and Kyoto Ramen Koji on the 10th floor.
Taxis
- Available at designated taxi stands on both the Karasuma and Hachijo sides of the station
Accessibility
- The station is equipped with elevators, escalators, and accessible restrooms to accommodate passengers with disabilities
WC
- Restrooms, including accessible facilities, are available throughout the station
Public transport options for Kyoto Station
- true
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCTicket Officeinformation
Ticket Office Hours
- 05:00–23:00
Distance to city center
1 kmCar connection
trueWifi
- Free Wi-Fi is available throughout the station complex
Parking
- Multiple parking facilities are available in the surrounding area, including those in the North and South Gate Buildings
Dining
- A wide variety of dining options are available, including Japanese, Western, and international cuisines.
Taxis
- Available at designated taxi stands outside the station entrances
Accessibility
- The station is equipped with elevators, escalators, and ramps for accessibility
WC
- Restrooms are located throughout the station complex, including accessible facilities
Public transport options for Osaka Station
- true
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCTicket Officeinformation
Ticket Office Hours
- 06:30-23:00
Distance to city center
4 kmCar connection
trueWifi
- Wi-Fi is generally reliable inside the Shinkansen ticketed area and in cafés
Parking
- Private parking lot available for hotel guests; first-come, first-served basis
Dining
- Eki Marche Shin-Osaka offers a variety of dining options, including local delicacies like takoyaki and bento boxes.
Taxis
- Available at the station's East Exit and South Exit
Accessibility
- Elevators and escalators are available; barrier-free access is provided
WC
- Available throughout the station
Public transport options for Shin-Osaka Station
- true
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