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Provider information and services
JR East
About
East Japan Railway Company (JR East) is the largest passenger railway company in Japan, operating a network of 7,418.7 kilometers across the eastern half of Honshu, including Tokyo. Serving approximately 16 million passengers daily, JR East manages 1,682 stations and operates 11,863 trains per day. Beyond transportation, the company engages in various lifestyle services, including retail, real estate development, and hotel management, aiming to be a "Trusted Life-Style Service Creating Group."
Luggage & cancellation policy
Luggage included
Standard luggage is allowed on JR East trains without additional charges.
Additional luggage
Additional luggage may be subject to space availability and may incur extra fees.
Luggage storage
Luggage storage areas are available on certain trains, such as the Shinkansen.
Cancellation Policy
Full refunds are provided for unused tickets; refunds for used tickets are subject to handling charges.
Refund
Full refunds are provided if a train is canceled.
Unaccompagned minor
Unaccompanied minors aged 6 to 11 can travel on JR East trains with a consent form from a guardian.
Amenities on board the train
Wifi
Food sold onboard
Meals and snacks are available for purchase on Shinkansen trains.
Seat reservation
Seat reservations on Shinkansen trains require an additional fee.
Toilets
USB plugs
Accessibility
JR East trains are equipped with facilities for passengers with disabilities, including priority seating and accessible restrooms.
Bikes
Bicycles are permitted on JR East trains if they are folded and placed in a carrying case.
Pets
Pets are allowed on JR East trains if they are in a carrier not exceeding 70 cm in total dimensions.
Popular Routes
JR East train tickets
Select the route
Showing the fastest and cheapest results for 07 May
- JR East4:24 AM2h53Tokyo7:17 AMKanazawa$1011One-way0 changes
- JR East12:04 PM2h28Tokyo2:32 PMKanazawa$1061One-way0 changes
- JR East11:12 AM3h03Tokyo2:15 PMKanazawa$1061One-way0 changes
- JR East7:32 AM3h03Tokyo10:35 AMKanazawa$1061One-way0 changes
Popular JR East routes
Tokyo to Matsumoto train
from $48
Direct trains available
2h39 average duration
15trains per day
Served by
- JR East
Tokyo to Kanazawa train
from $101
Direct trains available
2h27 average duration
20trains per day
Served by
- JR East
- JR West
Tokyo to Nagano train
from $58
Direct trains available
1h19 average duration
31trains per day
Served by
- JR East
Tokyo to Odawara train
from $24
Direct trains available
0h32 average duration
32trains per day
Served by
- JR Central
Nagano to Tokyo train
from $56
Direct trains available
1h18 average duration
30trains per day
Served by
- JR East
Odawara to Tokyo train
from $24
Direct trains available
0h33 average duration
34trains per day
Served by
- JR Central
Tokyo to Narita train
from $22
Direct trains available
0h53 average duration
72trains per day
Served by
- JR East
Nagano to Kanazawa train
from $62
Direct trains available
1h06 average duration
19trains per day
Served by
- JR East
Narita to Tokyo train
from $22
Direct trains available
0h53 average duration
76trains per day
Served by
- JR East
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