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Provider information and services
Pentland Ferries
About
Pentland Ferries is a privately owned, family-run company operating ferry services between Gills Bay in Caithness and St Margaret's Hope on South Ronaldsay in Orkney since May 2001. The company transports approximately 150,000 people annually and is one of only two major vehicle ferry operators in Scotland not subsidised by the Scottish Government or local authorities. Pentland Ferries is committed to environmental sustainability, operating the MV Alfred, which is more than 60% more efficient in terms of fuel consumption and emission levels than other comparable ferries operating in Scotland.
Luggage & cancellation policy
Luggage included
Standard luggage is included in the fare.
Additional luggage
Additional luggage may be subject to extra charges.
Luggage storage
Luggage can be stored in designated areas on the ferry.
Cancellation Policy
Cancellations made before 4pm the day prior to travel are eligible for a full refund.
Unaccompagned minor
Passengers under 16 must be accompanied by a parent or guardian.
Amenities on board the ferry
Toilets
Accessibility
Wheelchair passengers must check in at least 45 minutes before departure.
Bikes
Bicycles are allowed on board.
Pets
Dogs are allowed on board; they must stay in the vehicle on the car deck or be taken onto the top sun deck during the journey.
Car on board
Motorbike
Motorcycles are allowed; fares start at £22 one-way, excluding the rider.
Campervan
Campervans are allowed; charges apply based on size.
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