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Provider information and services
Hy-Line Cruises
About
Hy-Line Cruises is a family-owned ferry and cruise company based in Hyannis, Massachusetts, operating since 1962. It offers year-round high-speed ferry services between Hyannis and Nantucket, and seasonal services to Martha's Vineyard. The company also provides sightseeing cruises, deep-sea fishing charters, and private charters. Hy-Line Cruises operates a fleet of high-speed catamarans, including the MV Grey Lady IV, which began service in 2016. The company is committed to exceptional customer service and supports the local community.
Luggage & cancellation policy
Luggage included
Passengers are permitted to bring luggage onboard.
Additional luggage
Additional luggage may be allowed; specific policies are not detailed.
Luggage storage
Luggage storage is available onboard.
Cancellation Policy
Reservations must be canceled by 5: 00pm prior to the day of departure by calling (800) 492-8082 or online at least 24 hours prior to departure; cancellations are refundable, less a $5. 00 service charge per passenger.
Unaccompagned minor
Children under the age of 13 are not permitted to travel unaccompanied; exceptions may be made under extenuating circumstances.
Amenities on board the ferry
Food sold onboard
Ferries offer a snack bar with muffins, bagels, sandwiches, light snacks, and candy; wine, beer, and mixed drinks are available for passengers 21 and over.
Seat reservation
Reservations are recommended to guarantee space; passengers who have not boarded or are not ticketed and in line 15 minutes prior to departure may have their tickets released to standby passengers.
Toilets
Accessibility
Hy-Line Cruises conducts random screening of passengers, luggage, and carry-on items in accordance with the Marine Security Act of 2002.
Bikes
Bicycles are allowed onboard for a fee.
Pets
Pets are allowed onboard all ferries except in the Captain’s View section of the Nantucket ferry, Grey Lady IV.
Entertaiment on board
Family area
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