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Provider information and services
Cataferry
About
Cataferry Sdn. Bhd. is a passenger transport service based in Mersing, Johor, Malaysia, offering regular ferry services from the mainland to Tioman Island. Their fleet includes vessels capable of accommodating up to 177 passengers, featuring comfortable seating on both main and premium decks, as well as benches on the sun deck. Onboard amenities encompass a snack bar, television entertainment, luggage compartments, restrooms, air conditioning, and Wi-Fi. Equipped with advanced technology, Cataferry's ships are designed to withstand adverse weather conditions and are fitted with bilge pump systems for emergency situations.
Luggage & cancellation policy
Luggage included
Most ferry seats are fitted with an overhead luggage compartment for passengers' convenience.
Additional luggage
Passengers are encouraged to drive to the Cousins Island Wharf for transporting large items like bicycles, strollers, or car seats.
Luggage storage
Overhead compartments and storage beneath the ferry are available for passengers' luggage.
Cancellation Policy
Reservations for non-discounted fares may be modified or cancelled for a full refund prior to the scheduled departure. A fee of $25 applies to no-shows.
Unaccompagned minor
Children 13 years and older may travel alone; those 12 years and under must be accompanied by an adult.
Amenities on board the ferry
Wifi
Food sold onboard
Snack and drink vending machines are available on many of North Carolina's ferries and at most terminals.
Seat reservation
Toilets
USB plugs
Accessibility
Facilities are available for people with disabilities at all terminals, and all ferries on Cedar Island-Ocracoke and Swan Quarter-Ocracoke routes accommodate wheelchairs.
Bikes
Bicycles are allowed on board; however, groups of 8 or more cyclists should call the Reservations Center to reserve a vehicle space.
Pets
Pets are permitted on ferries, but they must be kept in vehicles or on leashes at all times, and owners must clean up after them.
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