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Provider information and services
Transkita
About
Transkita is a bus service provider in Southeast Asia, offering extensive intercity and cross-border routes across Malaysia and Singapore. With a fleet of over 1,500 buses operating more than 250 routes, Transkita serves over 60 million passengers annually. The company is renowned for its reliable and efficient services, connecting major cities and towns throughout Peninsular Malaysia and extending to Singapore. As a leading market player, Transkita continues to enhance its offerings, ensuring safe and comfortable travel experiences for all passengers.
Luggage & cancellation policy
Cancellation Policy
To cancel your ticket and ask for a refund, go to the Putra Rafflesia agent office at your departure point. Bring your official identification document (KTP/SIM) and Traveloka e-ticket when canceling your ticket booking. Cancellation can only be done at the latest 24 hours before departure time. Refund amount is 75% of the ticket price. Collect your refund at the Putra Rafflesia agent office at your departure point.
Amenities on board the bus
Toilets
USB plugs
Transkita FAQs
Everything you need to know to travel with Transkita: amenities, cancellation policy, luggage allowance and more
Transkita buses do not offer accessibility features for passengers with reduced mobility.
Transkita buses are equipped with air conditioning to enhance passenger comfort, though details about heating features are not specified.
Bikes are not allowed onboard Transkita buses.
Children traveling with Transkita may require their own tickets; however, details about specific discounts for children are not specified.
Pets are not allowed on Transkita services.
Transkita does not offer WiFi services.
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