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Provider information and services
PO Santoso
About
PO Santoso is a renowned bus operator based in Magelang, Central Java, Indonesia, established in the 1970s by a doctor couple. The company offers daily intercity services connecting Central Java to Jakarta, as well as other popular destinations like Denpasar and Surabaya. PO Santoso operates a fleet of well-maintained buses, including 32-seater VIP buses equipped with air conditioning, reclining seats, and onboard toilets, ensuring a comfortable journey for passengers. The company is committed to safety and punctuality, with experienced drivers and regular maintenance of its vehicles. Over the years, PO Santoso has built a reputation for reliability and quality service in the Indonesian transportation industry.
Luggage & cancellation policy
Luggage included
1 (one) 600ml mineral water box with dimensions 41 × 27 × 22. 5 cm and 1 (one) medium suitcase with sizes 20 inches (37 cm x 22 cm x 56 cm) or 22 inches (38 cm x 22 cm x 48 cm) or 24 inches (43 cm x 23 cm x 63 cm) are allowed as free baggage.
Additional luggage
Additional baggage exceeding the free allowance will incur extra charges or be packaged.
Luggage storage
Baggage is stored in the bus's cargo area.
Cancellation Policy
Cancellations can be made 24 hours before departure with a 75% refund; visit the Santoso agent office at your departure point with your ID card, e-ticket, and SIM.
Unaccompagned minor
Unaccompanied minors are not permitted.
Amenities on board the bus
Toilets
USB plugs
Entertaiment on board
PO Santoso FAQs
Everything you need to know to travel with PO Santoso: amenities, cancellation policy, luggage allowance and more
PO Santoso buses are not accessible for passengers with reduced mobility.
PO Santoso buses are equipped with air conditioning to enhance passenger comfort.
Bikes are not allowed onboard buses operated by PO Santoso.
Children typically need their own tickets with PO Santoso, but specific details on children's discounts are not explicitly provided.
Pets are not allowed when traveling with PO Santoso.
WiFi is not available on PO Santoso services.
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