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Provider information and services
Handoyo
About
PO Handoyo is a Indonesian bus company established in 1980, offering intercity and inter-provincial services across Java and Sumatra. With a fleet exceeding 200 buses, including models from Mercedes-Benz and Hino, it provides routes connecting major cities such as Jakarta, Yogyakarta, and Surabaya. Passengers enjoy modern amenities like air conditioning, reclining seats, USB ports, and onboard restrooms. The company emphasizes safety and comfort, ensuring a reliable travel experience for all commuters.
Luggage & cancellation policy
Luggage included
Each passenger is allowed to bring luggage as per the company's policy.
Additional luggage
Additional luggage can be brought with prior arrangement and may incur extra charges.
Luggage storage
Luggage storage is available on the bus for passenger convenience.
Cancellation Policy
Cancellations and date changes are not permitted on the departure date; changes made more than 24 hours before departure incur a 25% fee.
Unaccompagned minor
Unaccompanied minors are not permitted to travel alone on Pahala Kencana buses.
Amenities on board the bus
Food sold onboard
Meals and snacks are provided during the journey to ensure passenger comfort.
Seat reservation
Seat reservations may require an additional fee, subject to availability.
Toilets
Accessibility
Pahala Kencana provides accessible facilities for passengers with disabilities.
Entertaiment on board
Handoyo FAQs
Everything you need to know to travel with Handoyo: amenities, cancellation policy, luggage allowance and more
Handoyo buses are accessible for passengers with reduced mobility.
Handoyo buses typically offer air conditioning for passenger comfort, though heating specifics are not commonly detailed.
Bicycles are not allowed onboard buses operated by Handoyo.
Children typically require their own tickets with Handoyo, but specific discounts for children may vary, so it is advisable to check with Handoyo directly for the most accurate information.
Pets are not allowed on Handoyo services.
Handoyo does not offer WiFi services.
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