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Provider information and services
Cat Ba Express
About
Cat Ba Express is a premier bus service in Southeast Asia, specializing in comfortable and efficient transportation between Hanoi and Cat Ba Island. Established in 2017, the company offers modern buses equipped with reclining leather seats, ample legroom, USB charging ports, and onboard entertainment. Their seamless journey includes a high-speed boat transfer from Got Pier to Cat Ba Island, ensuring a swift and enjoyable trip. Beyond transportation, Cat Ba Express provides a range of tours, including Lan Ha Bay cruises and national park treks, allowing travelers to immerse themselves in the region's natural beauty and cultural heritage. With a commitment to customer satisfaction and responsible tourism, Cat Ba Express delivers an exceptional travel experience in Vietnam.
Luggage & cancellation policy
Luggage included
Each passenger can bring 20kg of luggage plus one small handbag.
Additional luggage
Excess baggage charges are clients’ responsibility.
Luggage storage
Luggage is stored in the bus's luggage compartment.
Cancellation Policy
Cancellation fees apply: 50% refund plus 25, 000 VND per ticket if 48 hours or more before departure; no refund if less than 48 hours to departure.
Amenities on board the bus
Wifi
Food sold onboard
Free bottle of water, wet wipe, and snacks are provided.
Toilets
USB plugs
Entertaiment on board
Cat Ba Express FAQs
Everything you need to know to travel with Cat Ba Express: amenities, cancellation policy, luggage allowance and more
Cat Ba Express buses do not offer accessibility features for passengers with reduced mobility.
Cat Ba Express buses are equipped with air conditioning and heating systems for passenger comfort.
Bicycles are not permitted onboard buses operated by Cat Ba Express.
Children typically require their own tickets when traveling with Cat Ba Express, and discounts may be available for children, depending on their age and the specific terms set by the provider.
Pets are not allowed on Cat Ba Express.
Cat Ba Express offers WiFi on their transportation services.
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